Terms of Service
These Terms of Service (the “Terms”) govern your access to and use of the Res platform (the “Service”), provided by Resonance AI, LLC (“Res,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.
1. Account registration
You must be at least 18 years old and legally able to enter into a contract to use Res. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us at admin@tryres.ai if you suspect unauthorized access.
2. The Service
Res is a content operations platform that connects to your content management system and helps you research, write, structure, and deploy content using AI. We may update, improve, or modify the Service at any time.
3. Your content
Ownership
You retain all ownership rights in the content you upload, connect, or generate through Res. We do not claim any ownership over your content.
License to us
You grant Res a limited, worldwide, non-exclusive license to access, process, store, and modify your content solely as needed to provide the Service. This license ends when you delete the content or cancel your account.
Your responsibility
You are responsible for the content you upload and for ensuring you have the rights to do so. You agree not to upload content that is illegal, infringing, or violates third-party rights.
No training on your content
We do not use your content to train any machine learning models.
4. Acceptable use
You agree not to:
- Use the Service to violate any law or infringe any third-party rights.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
- Interfere with or disrupt the Service.
- Use the Service to generate content that is defamatory, harassing, fraudulent, or otherwise harmful.
- Resell, sublicense, or redistribute the Service without our written consent.
- Use automated tools to scrape or extract data from the Service beyond what is allowed by the API.
We may suspend or terminate your account if you violate these rules.
5. Fees and billing
Free tier
Your first 10 articles on Res are free. No credit card required.
Paid plans
Paid plans are billed monthly in advance. You authorize us to charge your payment method for each billing period.
Changes to pricing
We may change our pricing. We will give you at least 30 days notice before changes take effect.
No refunds
Fees are non-refundable except where required by law. If you cancel mid-billing cycle, you retain access until the end of the cycle but are not refunded for the unused portion.
Taxes
Fees do not include taxes. You are responsible for any applicable sales, use, VAT, or similar taxes.
6. Cancellation and termination
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing cycle.
We may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, or engage in activity that poses a security or legal risk.
On termination, we will retain your data for 30 days to allow export, then delete it, except where we are required to retain it by law.
7. Intellectual property
The Service, including all software, designs, and content created by Res (excluding your content), is owned by Resonance AI, LLC and protected by intellectual property laws. You may not copy, modify, or create derivative works of the Service except as expressly permitted.
8. Warranty disclaimer
The Service is provided “as is” and “as available.” We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any output will be accurate or achieve any specific result (including search ranking, citation, or conversion outcomes).
9. Limitation of liability
To the maximum extent permitted by law, Res’s total liability arising out of or related to these Terms will not exceed the amount you paid to Res in the 12 months before the event giving rise to liability. In no event will Res be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold Res harmless from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your content, or your violation of these Terms.
11. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the product before the changes take effect. Continued use of the Service after changes means you accept the updated Terms.
13. Contact
Resonance AI, LLC
7703 Sunnyside Ave N
Seattle, WA 98103
admin@tryres.ai